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REVIEWS

Témoignage de Louise Lydon James

Liz a été d'une grande aide du début à la fin.  Elle sait ce qu'elle fait.  Je ne sais pas comment nous aurions pu nous en sortir sans elle, car nous n'avons même pas encore appris la langue.  


Avec toute la volonté du monde, il y a tellement de choses à faire lorsque vous déménagez dans un autre pays qu'il n y a pas le temps d'étudier la langue, et cela au moins pendant un bon moment après votre arrivée.  


Liz fait vraiment un effort supplémentaire et est fière d'aider ses clients.  Je recommande vivement Liz et le soutien qu'elle peut apporter aux expatriés britanniques en France.  


French Matters offre un excellent rapport qualité-prix et donne confiance. D'avoir quelqu'un qui comprend vraiment l'administration française et qui est vraiment bilingue est inestimable.

Témoignage de Louise Lydon James

Liz a été d'une grande aide du début à la fin.  Elle sait ce qu'elle fait.  Je ne sais pas comment nous aurions pu nous en sortir sans elle, car nous n'avons même pas encore appris la langue.  


Avec toute la volonté du monde, il y a tellement de choses à faire lorsque vous déménagez dans un autre pays qu'il n y a pas le temps d'étudier la langue, et cela au moins pendant un bon moment après votre arrivée.  


Liz fait vraiment un effort supplémentaire et est fière d'aider ses clients.  Je recommande vivement Liz et le soutien qu'elle peut apporter aux expatriés britanniques en France.  


French Matters offre un excellent rapport qualité-prix et donne confiance. D'avoir quelqu'un qui comprend vraiment l'administration française et qui est vraiment bilingue est inestimable.

Témoignage de Louise Lydon James

Liz a été d'une grande aide du début à la fin.  Elle sait ce qu'elle fait.  Je ne sais pas comment nous aurions pu nous en sortir sans elle, car nous n'avons même pas encore appris la langue.  


Avec toute la volonté du monde, il y a tellement de choses à faire lorsque vous déménagez dans un autre pays qu'il n y a pas le temps d'étudier la langue, et cela au moins pendant un bon moment après votre arrivée.  


Liz fait vraiment un effort supplémentaire et est fière d'aider ses clients.  Je recommande vivement Liz et le soutien qu'elle peut apporter aux expatriés britanniques en France.  


French Matters offre un excellent rapport qualité-prix et donne confiance. D'avoir quelqu'un qui comprend vraiment l'administration française et qui est vraiment bilingue est inestimable.

Témoignage de Louise Lydon James

Liz a été d'une grande aide du début à la fin.  Elle sait ce qu'elle fait.  Je ne sais pas comment nous aurions pu nous en sortir sans elle, car nous n'avons même pas encore appris la langue.  


Avec toute la volonté du monde, il y a tellement de choses à faire lorsque vous déménagez dans un autre pays qu'il n y a pas le temps d'étudier la langue, et cela au moins pendant un bon moment après votre arrivée.  


Liz fait vraiment un effort supplémentaire et est fière d'aider ses clients.  Je recommande vivement Liz et le soutien qu'elle peut apporter aux expatriés britanniques en France.  


French Matters offre un excellent rapport qualité-prix et donne confiance. D'avoir quelqu'un qui comprend vraiment l'administration française et qui est vraiment bilingue est inestimable.

Témoignage de Louise Lydon James

Liz a été d'une grande aide du début à la fin.  Elle sait ce qu'elle fait.  Je ne sais pas comment nous aurions pu nous en sortir sans elle, car nous n'avons même pas encore appris la langue.  


Avec toute la volonté du monde, il y a tellement de choses à faire lorsque vous déménagez dans un autre pays qu'il n y a pas le temps d'étudier la langue, et cela au moins pendant un bon moment après votre arrivée.  


Liz fait vraiment un effort supplémentaire et est fière d'aider ses clients.  Je recommande vivement Liz et le soutien qu'elle peut apporter aux expatriés britanniques en France.  


French Matters offre un excellent rapport qualité-prix et donne confiance. D'avoir quelqu'un qui comprend vraiment l'administration française et qui est vraiment bilingue est inestimable.

Témoignage de Louise Lydon James

Liz a été d'une grande aide du début à la fin.  Elle sait ce qu'elle fait.  Je ne sais pas comment nous aurions pu nous en sortir sans elle, car nous n'avons même pas encore appris la langue.  


Avec toute la volonté du monde, il y a tellement de choses à faire lorsque vous déménagez dans un autre pays qu'il n y a pas le temps d'étudier la langue, et cela au moins pendant un bon moment après votre arrivée.  


Liz fait vraiment un effort supplémentaire et est fière d'aider ses clients.  Je recommande vivement Liz et le soutien qu'elle peut apporter aux expatriés britanniques en France.  


French Matters offre un excellent rapport qualité-prix et donne confiance. D'avoir quelqu'un qui comprend vraiment l'administration française et qui est vraiment bilingue est inestimable.

Review

I would like to thank Liz for all the hard work she did to ensure the application process for my 'Carte Vitale' went smoothly and was stress-free. Liz's approach throughout the process was highly professional and efficient. She was courteous and attentive to my needs at all times, responding quickly to any concerns or issues I had.

Liz was also very thorough and detailed leaving me with the impression that 'no stone was left unturned'. By the end of the process, I was very confident in Liz's ability to 'get the job done' and at a very reasonable price.

My family members recommended Liz to me and I'm so glad they did. I don't know what I would have done without her. She's a star.

Daniel, Guéret, France

Review

I am very grateful for the assistance of Liz and the help to navigate the French system. I found her professional attitude and no-nonsense approach refreshing and I highly recommend her hand-holding services.

Paula, Valençay, France

Review

Part 1: My elderly mother who lives in France was recently widowed, and for the first time had to deal with tax returns and other official matters. As I am personally UK-based, it was a great concern to me how she could be
supported to handle all of this.

I found Liz through a Google search, contacted her and received a speedy reply. She has been absolutely marvellous at dealing with mountains of paper work in a quick and efficient manner, all to very tight deadlines.

As my mother is quite deaf, Liz has been so considerate in making face-to-face meetings and
guiding my mother through a tricky time.

 

I had previously had a bit of a nightmare with people not doing what they promised, so I cannot tell you how much having Liz deal with these things has helped.

 

In the end, the value of a good professional efficiently doing their job I feel is well worth paying for. Just peace of mind, not having to beg favours from neighbours and friends is definitely not to be underestimated. 


It has been such a relief to know she was ‘on-the-case’ and can be called on for help any time in the future. Thoroughly recommend. Thank you, Liz.


Part 2: 'Credit where credit is due'
I initially contacted Liz seeking someone just to help my recently widowed mother make her French tax return. However, I did not predict then how invaluable her ongoing involvement would be in helping me negotiate all the myriad of tasks needed in the process of moving my mother back to the UK.

 

She has supported me with the mountains of paperwork, companies needing contacting and admin involved in closing down all my Mum’s affairs in France. Even now we are back in the UK, Liz has continued to smooth out all the loose ends that inevitably remain on our behalf. Just an email to Liz and a seemingly complicated problem is straightened out. I really cannot imagine the stress we would have endured if I had not been able to call on Liz’s services.

Jenny, UK

Review

Dear Liz - belated thanks to you for your superb work on my tax. You seemed undaunted by the masses of files etc that I couldn’t have faced up to but understood instantly what you were looking at and for...not to mention the distractions my little wooffy family presented you with. I know how relieved Jenny felt when she realised how competent you are.

Once again a million thanks and knowing you are there gives me great comfort when my moments of insecurity strike.

Annette, Bellac, France

Review

For two years after my partner died I struggled with French bureaucracy. I needed to get the bank account into my sole name - two face-to-face meetings with my bank manager where they agreed to do this but didn't. I also needed EDF and my internet supplier to put the accounts into my name, numerous phone calls and emails - with no joy. Then I was put in contact with Liz.  She's worked miracles and also organised my carte vitale, assurance maladie and a doctor.  

Ever cheerful and a joy to work with. I can't thank her enough.

Gill, Ovier, France

Review

Liz at French Matters has helped us with visa renewals,  carte vital and car registration and has been the difference between us floundering on the sea of French government bureaucracy, or as it turned out successfully negotiating these murky waters.......Bravo Liz, much appreciated

Richie and Kat, Neuillac, France

Review

I'm so glad I found Liz...aka Wonder Woman ! She has the tenacity and professionalism to deal with whatever is thrown at her and is currently helping me with my 'battle' with the infamous 'French red tape'...thank you, Liz !

Stanton, Annecy, France

Review

Wouldn’t know what to do without you Liz!

Steve, Prayssac, France

Review

Liz was recommended to me by a friend. After a negative experience with another hand-holder, I can't express how happy I was to have found her! Super efficient and easy to communicate with, Liz got my business registered and
auto-entrepreneur status sorted out swiftly and without complication. I wouldn't hesitate to recommend Liz and I will definitely be using her services again. Thank you Liz!

Emma, Cahors, France

Review

We contacted French Matters and Liz promptly replied. We required assistance with the new government housing forms. This was after several attempts to complete these online, and as usual, French bureaucracy prevailed. Liz not only knew what it was all about but cut through the bureaucracy with consummate ease and directed our response to the relevant office (this was after a spot of our thoroughly English queueing at the local tax office!!) After this was completed we became aware that we had been given incorrect information from the same tax office! Liz dealt with this with ease and also resolved the situation for the future. All in all, Liz is someone we can't recommend highly enough. Her knowledge of the various French departments is fantastic. Sometimes it's the little things that make all the difference, and we certainly feel that Liz, as a French national, certainly knows the ins and outs of these departments.
Bill and Dee, Haute-Vienne

Review

My absolutely eternal gratitude to you and thanks that I followed my gut feeling from your first response

(out of several hand-holders I contacted) to engage your services. You have made everything so much easier and any issue always had a way forward with no drama! 
Jenny (moving from France to Brighton, UK)

Review

We contacted Liz after her being recommended to us. We are moving to France in July, and we needed help with our visa application, Liz made everything so easy and has done everything for us which has taken such a massive stress off us. Nothing is too much and if we have any questions, Liz is more than happy to help. We will be looking to set up a small business and will definitely be going back to Liz to help us with setting up a Micro-entrepreneur. 
Thank you so much 

Laura and Ryan, Swansea, Wales, UK

Review

Liz was extremely helpful and guided us expertly through every step of the visa process. She helped with everything from logistics to translating documents. She was always very quick to respond to any queries and was able to offer advice based on her knowledge of the French system, which was very reassuring. We're very grateful for her help and expertise - I honestly don't think we'd have got through the process without her guidance! 

Anna and Will, Pech-Luna, France

Review

Liz leads you through the twists and turns of the French administration system with complete calmness and confidence. Her help and advice were invaluable in navigating my way through the URSSAF website as I set myself up as a microentrepreneur.  You feel very safe in her capable and reassuring hands. 

Angela, Bellac, France

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